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What to do if you suspect fraudulent activity on your bank card?

If you've notice an abnormal activity in your bank statement related to Leetchi money pot or contribution, here are the procedures to follow:

1: Double check if the debit on your account is abnormal by asking all the people with an access to your bank account. You never know!

2: Send an email to help@leetchi.com providing all the possible information regarding the suspicious activity: partial bank card numbers, transaction date, amount debited, and if possible a copy of your bank statement. 

3: Block your bank card by contacting your bank directly, if you're certain of the fraudulent activity.

4: File a fraud report at the nearest police station. It's possible that the unauthorised transactions took place outside of Leetchi website. 

5. Send all the information and documents (police report) to your bank to get reimbursement. 

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