Welcome to Leetchi.com's Help Centre This is where you'll find the answers to all your questions about using the site.
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When and how should I add an identification document to my account?

In order to keep your funds secure as well as comply with the Anti-Fraud Policy, you will be asked to provide a valid identification document. This is required to make contributions and bank transfers that exceed certain amount:

Cash out / Bank transfer - above £800
Cash in/ Contributions - above £2000

We accept the following IDs:
- valid passport
- valid EU/UK identity document (front/back)

Here's how you can add the documents to your account:

Normally, you should receive an automated email notifying you that the money pot is approaching certain amount and providing you with instructions on how and where you can upload a valid piece of ID. Should you not have received it, here's how you can do it:

1. Login to your Leetchi.com account
2. Go to your profile settings
3. Click on ID - Identification Documents
4. Click on 'Add' to upload them

You can upload a scan or a photo taken by a smartphone. The size of the file should not exceed more than 2MB and accepted formats are .jpeg, .pdf, .png. 

Need more help? Please contact us on help@leetchi.com. 

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